FAQ - FREQUENTLY ASKED QUESTIONS
  • Can I order a new subscription or a renewal by phone?

    A: Yes! Please call toll free 1-866-572-1757 or in Toronto call 416-932-5070


  • How do check on my subscription? I haven’t received a copy for several weeks.

    A: If you are having service or delivery problems contact circ@uphere.ca , or call 1-867-766-6702.


  • How long will it be before I receive my first issue of Up Here magazine?

    A: Up Here is published six times a year, so depending on when in the cycle we receive your order, it can take 6 - 8 weeks before you receive your first copy.


  • When should I change my mailing address?

    A: Please allow 6 - 8 weeks for us to change your mailing address.


  • How do I order multiple gift subscriptions?

    A: (Please see special offers page)


  • I would like to contact the magazine editor.

    A: Up Here welcomes your letters. Please address them to editor@uphere.ca .

    Or mail your request to “Editor” at our postal address:

    Up Here Publishing Ltd.
    4510 50th Avenue,
    Yellowknife, NT X1A 1B9 Canada