FAQ - FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

  • Payment & Personal Information
    • What forms of payment do you accept? We accept VISA, Mastercard and American Express. We also accept cheques, however those options are not available online. If you wish to pay by cheque you may send your order and payment to

      Contempo Media Inc
      PO Box 1248
      Station K
      Toronto, Ontario
      Canada M4P 3E4
    • How do I know that my credit information is secure? Your privacy is our first concern. We have gone to great lengths to ensure that every exchange of personal information is safe. Please read our Privacy Statement and put your mind at ease. If you still feel uncomfortable about buying on the Internet, you may contact us at at 1-866-815-1441, and speak to Subscriber Services.
    • Will I have to fill in my financial and personal information every time I want to buy something on your site? Yes. As part of our security policy, we do not save your financial information from past transactions. For more information on how we use your personal information, please read our Privacy Statement.
    • Where can I find my account number? Your account number is located in the upper left-hand corner of the address label on your magazine.
    • What currency are your prices listed in? All our prices are listed in Canadian currency.
  • Social Media
    • Join in on the conversation..
      Join in on the conversation and get the latest news, info and chances at contest, prizes and more by visiting our various Social Media pages:

      Facebook

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      Pinterest

SUBSCRIPTION

  • General information on subscription
    • Where can I find my subscription number? Your subscription number is located in the upper left-hand corner of the address label on your magazine.
    • How do I update my contact information? You have the following options for changing and modifying information previously provided.

      You can select change contact information on the Subscriber Services web page.

      You can call our toll-free number1-866-815-1441

      You can send mail to the following postal address:
      Contempo Media Inc
      PO Box 1248
      Station K
      Toronto, Ontario
      Canada M4P 3E4

    • How can I cancel my subscription? You can cancel your subscription at any time, however, a refund will be given only on the period left on your subscription. Please contact us here - Subscriber Services.

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